COVID-19 Business Operations Update
Trojan Technologies is closely monitoring the COVID-19 pandemic and its various impacts on our associates, customers, suppliers, and partners around the world.
We are committed to providing the highest level of service and support possible during these unprecedented times, and our continuity plan addresses our ability to continue business operations, at corporate offices around the world and remotely, to ensure that our customers can continue to communicate with us.
We’re here for you. Thank you for your continued business and partnership.
Important Contact Information For Customers
For Residential Customers
- To inquire about replacement parts for VIQUA systems, click here
- For technical support, call 1-800-265-7246 or email technicalsupport@viqua.com
For Municipal and Industrial Customers
- For technical support and service, please call 1-866-388-0488 (in North America) or +1 519-457-2318 (international), or email tac@trojanuv.com
- To inquire about replacement parts for TrojanUV systems, click here
- To inquire about replacement parts for Aquafine systems, click here
General Inquiries
- Please call +1 519-457-3400 or 1-888-220-6118, or click here
Recent Posts
How The Pandemic Drives Legionella Concerns
Even before COVID-19, Legionella had the distinction of being one of the leading water-borne disease agents in the USA, with reported cases growing more than five-fold from 2000-2017 (CDC). But now, as COVID-19 and stagnant water due to building closures collide, the...
UV Water Treatment For “Brain-eating” Amoeba (N. fowleri)
The role of any public water treatment facility, be it city, town, or municipality, is to deliver water to your home that is fit for drinking. Point-of-entry water treatment in your home, like an ultraviolet (UV) disinfection system, provides an additional barrier to...
Water Quality Concerns When Reopening Your Business
Due to the COVID-19 pandemic, many business closed their facilities. As regions are now reopening, business owners should be thinking about something they may not have had to give a lot of thought to before: the water quality in their buildings. If your business has...